Orders, Prices, Gifts
The shipment of goods purchased by the Customer implies that he/she unreservedly accepted the terms of sale applied by the Seller.
The Customer declares to be of legal age to purchase alchool.
The purchase is considered completed when the parcel is given to the courrier for the delivery.
ParmaItaly-Shop Srl can completely or partially cancel an order within 2 business days from the purchase.
The decision will be communicated to the Customer and related payments will be immediately refunded.
Warranty of compliance
All products purchased on our website are under warranty of compliance with laws, as per article 128 Consumer Code. The warranty is valid for 24 months; it is applied to non-perishable goods and must notify ParmaItaly-Shop Srl of the defects and faults found.
Information concerning shipment, delivery, payment and withdrawal
See the following sections:
European Online Dispute Resolution (ODR)
The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools. The Consumer living in the EU can use this tool in order to find a solution via non-judicial proceedings to unresolved problems relative to sales contracts stipulated online.
The European ODR platform is available at the following link: https://ec.europa.eu/consumers/odr/main/
The weights of the products indicated on the
website may be subject to a variation of +/- 8%, due to weight loss or
impossibility on the part of the producer to guarantee a fixed weight
Goods are delivered by the courier.
The delivery service is guaranteed in the EU, USA (Food and Drug Administration), Japan and other countries included in the purchase program. The product that can be purchased online is available.
Please note that all the prices in currency different than Euro are provided in relation of the exchange rate of the day. Payments are made according to the most up-to-date exchange rate between foreign currency and Euro.
All prices of products and packages are VAT-inclusive
Possible customs duties are charged to the Customer
Gifts can be shipped with a gift card. The Customer can choose the card and include the text at the moment of the order. No information about the price is included in the box, whareas for orders addressed to countries outside the EU the Company will send the pro-forma invoice to the Customs Agency.