Terms of sale

The shipment of goods purchased by the Customer implies that he/she unreservedly accepted the terms of sale applied by the Seller. The Customer declares to be of legal age to purchase alchool.

Order acceptance

The purchase is considered completed when the parcel is given to the courrier for the delivery. ParmaItaly-Shop Srl can completely or partially cancel an order within 2 business days from the purchase. The decision will be communicated to the Customer and related payments will be immediately refunded.

Warranty of compliance

All products purchased on our website are under warranty of compliance with laws, as per article 128 Consumer Code. The warranty is valid for 24 months; it is applied to non-perishable goods and must, within two months from discovery of the defect.

Information concerning shipment, delivery, payment and withdrawal

See the following sections: Shipping costs Payment Shipment and delivery Damaged box and right of withdrawal

European Online Dispute Resolution (ODR)

The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools. The Consumer living in the EU can use this tool in order to find a solution via non-judicial proceedings to unresolved problems relative to sales contracts stipulated online. The European ODR platform is available at the following link: https://ec.europa.eu/consumers/odr/main/ Goods The weights of the products indicated on the website may be subject to a variation of +/- 8%, due to weight loss or impossibility on the part of the producer to guarantee a fixed weight Goods are delivered by the courier.

The delivery service is guaranteed in the EU, USA (Food and Drug Administration), Japan and other countries included in the purchase program. The product that can be purchased online is available.

Prices

Please note that all the prices in currency different than Euro are provided in relation of the exchange rate of the day. Payments are made according to the most up-to-date exchange rate between foreign currency and Euro. All prices of products and packages are VAT-inclusive Possible customs duties are charged to the Customer

Gifts

Gifts can be shipped with a gift card. The Customer can choose the card and include the text at the moment of the order. No information about the price is included in the box, whareas for orders addressed to countries outside the EU the Company will send the pro-forma invoice to the Customs Agency.

Why choose Parmashop?

Because our products are appreciated

Customer Reviews

icona1

Parma City of Gastronomy

Parma, Unesco city for gastronomy, is the epicenter of the Italian Food Valley

icona2

Certified Quality

The best PDO and PGI products carefully selected from the best producers

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Top Customer Care

Roberta and Chiara always available for all your requests

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Accurate Shipping

Packs prepared with care in food packaging and shipping with the best couriers

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